Shipping policy

Shipping Policy

Order Processing All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer.

Free Shipping We offer free shipping on all orders over £29.99. Orders below this amount will be charged a standard shipping fee at checkout.

Domestic Shipping (UK) Once dispatched, UK orders are typically delivered within 2–5 business days, depending on your location and the carrier.

International Shipping We ship to select international destinations. Delivery times vary by country but are generally 7–14 business days from dispatch. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to help.